Your satisfaction is Always Our Goal!

 

If something went wrong, tell us about it so that we can make it right with you we can learn from the experience so that it doesn't happen again.  

 

We ship all products within 24 to 48 business hours.  Should there be a reason that keeps us from shipping your product within that time period, we’ll send an email to let you know.

 

Shipping will be via USPS Priority Mail or First Class Mail unless otherwise requested.  We always try to find the most economical way to ship your packages.  

 

Refund/Return Policy: We hope you will satisfied with your purchase, but if you are not, please return within 30 days of receipt of your merchandise.  It is understandable that it is hard to recognize some colors on the website because of color variations/settings in computer monitors.  The refund will be a shop credit for future purchases. Shipping cost are not refunded. If we make a mistake in your order, please return the item within 30 days, and we will seen you the correct item. We will pay the shipping cost for the return order.  We are not allowed to accept returns on any copyrights materials.

 

Payment Methods

All of our transactions are in U.S.D (U.S. dollars) only, since we are based in the United States.

We accept Mastercard, Visa, Discover, or PayPal.  Your personal and credit card information is fully encrypted by our Secure Socket Layer technology.  If you are uneasy about placing an order online, please feel free to call us at 301- and place your order.  

 

We also accept checks and money orders from U.S. residents in U.S. dollars.  Sorry, no C.O.D. or purchase orders.
When will my credit card be charged?  When merchandise is in stock, we request an authorization on your credit card when you place your order.  We don't charge your card until your order is shipped.   If you have merchandise on backorder, your card will be charged when the backordered items are shipped.

 

Taxes

Taxes are based on tax rates for your taxing jurisdictions, which is derived from your order's ship-to address.  We collect applicable tax only in the state of Maryland.   Residents of all other states are responsible for paying any applicable local sales tax.
 

International Shipping - We do not shiping outside the United States at this time.